UP Logo

Formerly Startup Croydon

About UP

UP is the evolution of a long standing business and workspace ecosystem in Croydon. We bring together programmes, space, creative services and a network of support so that founders and small businesses can start and grow with more confidence.

What UP is in simple terms

UP is a place where you can start a business, grow what you have already built, find space to work and tap into a wider network of support. It builds on decades of work in Croydon to support local businesses and communities.

START

If you are at the idea stage or just starting out, START brings together programmes and mentoring to help you launch with more confidence.

GROW

If your business is already up and running and you want to grow, GROW connects you to funded support, incubator programmes and expert guidance.

SPACE

If you need somewhere to work, meet or register your business, UP Space offers serviced offices, coworking, meeting rooms and virtual office options.

CREATIVE

If you want to create content that stands out, UP Creative offers studio hire, podcast support and practical training to help you create with confidence.

NETWORK

Events, networking, mentors and a directory of trusted providers, the wider UP ecosystem around your business.

FIND YOUR FIT

Not sure which part of UP is right for you? We can help you find the best next step and connect you to the support that fits your goals.

UP and Startup Croydon

Same roots, new chapter.

Since 1983, the organisation behind the Startup Croydon brand has helped thousands of people to explore ideas, start businesses and access space and support. It has been at the centre of a growing local ecosystem of founders, mentors and partners.

UP is the evolution of that work. Rather than creating something separate, we are bringing programmes, workspace, creative services and community together under a clearer, more flexible name.

Startup Croydon remains the charity brand and institutional base behind UP. It continues to hold our formal history, governance and statutory reporting and it still plays an important role in how funders and institutional partners relate to us.

Over time, more of the practical information and everyday journeys will live on this UP site. The Startup Croydon site will continue to support our history, impact and governance and will act as a feeder into programmes, services and projects under the UP brand.

History and impact

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Years backing founders

Enterprise support in Croydon since 1983

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Bootcamp graduates

Completed our 3-day startup course

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Rent subsidies

Support for local start-ups in one year

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Founders in 2023–24

Plus 40 creatives supported through CDL

The roots of UP go back to 1983, when Startup Croydon was founded to support local enterprise and self employment.

Over the years, this work has grown into a mix of workspace, programmes, mentoring and practical support for people at different stages of their journey.

New elements such as Weatherill House and the Creative Digital Lab have been added along the way, so that founders and communities can use space and media to tell their stories and grow their work.

UP brings these strands together and looks ahead, so that the next generation of founders and small businesses in Croydon and beyond can find what they need in one place.

Meet the people behind UP

UP brings together people with experience across business support, workspace, creative production, operations, technology and growth. Meet the team and specialists who make our work possible.

Our core team

Our core team manages UP’s day-to-day operations and delivers practical support across our programmes, workspace and creative services.

Saffron Saunders

Saffron Saunders

CEO

Saffron has worked in South London’s business support community since 2013 and has guided the organisation through significant change.

As CEO, she leads UP’s strategy, culture and commitment to delivering meaningful support for founders and small businesses.

David Selvaranjan

David Selvaranjan

Office and Buildings Manager

David manages UP’s building operations, creating a safe, efficient and welcoming environment for tenants, visitors and colleagues.

He oversees facilities, health and safety, compliance and the practical requirements of the businesses working within the hub.

Herty Owusu

Herty Owusu

General Manager of UP CREATIVE

Herty is an experienced project manager, filmmaker and award-winning writer who leads the team and facilities at UP CREATIVE.

Drawing on creative experience, she supports projects, partnerships and promising ideas as they develop and reach their potential.

Sylwia Hollett

Sylwia Hollett

Receptionist and Virtual Office Coordinator

Sylwia provides a warm and professional welcome to UP’s tenants, clients, colleagues and visitors.

She also coordinates the Virtual Office service, responding to enquiries and managing post and courier deliveries efficiently and with a personal approach.

Nita Underwood

Nita Underwood

Finance and Legal

Nita supports UP across finance, bookkeeping and legal matters, bringing accuracy and structure to its daily operations.

As a qualified barrister and experienced bookkeeper, she combines legal knowledge with practical financial expertise and an organised approach.

Lindita Saliasi

Lindita Saliasi

Business Adviser and Partner Relationship Consultant

Lindita combines business advice, partner relationship management and project coordination to support entrepreneurs and SMEs.

As a confidence and wellbeing coach, she helps clients build self-belief, navigate challenges and move forward with clarity and purpose.

Virgilio Dornelas

Virgilio Dornelas

Digital Growth and Automation Manager

Virgilio leads UP’s digital growth, marketing systems, website and customer journey automation.

His experience spans paid media, email marketing, SEO, CRM and performance analysis, helping UP use digital tools to reach audiences and drive sustainable growth.

James Cunningham

James Cunningham

Sound Engineer

James is an experienced sound engineer whose mixing and mastering work has achieved more than 21 billion streams.

At UP CREATIVE, he brings professional audio expertise developed through projects with leading producers and internationally recognised artists.

Expert support network

Bringing real-world experience to support founders as they build and grow their businesses, our expert network expands the specialist knowledge available across UP.

Colin Francis

Colin Francis

Entrepreneur in Residence

Colin is a Croydon entrepreneur, UP trustee and co-founder of the successful recycling business LabCycle.

As Entrepreneur in Residence, he supports emerging founders with practical guidance in business planning, financial modelling and commercial strategy.

Colin Humphreys

Colin Humphreys

Fractional CTO

Colin is an experienced technology and engineering leader with a background spanning agency, travel, publishing and fintech.

As UP’s Fractional CTO, he helps businesses strengthen their technology through cloud engineering, transformation and resilient systems.

Lucas Nuber

Lucas Nuber

Podcast Host

Lucas brings experience in strategy, marketing, sales and growth across technology, SaaS and events.

Through podcasting and advisory support, he helps founders clarify their direction, strengthen their offer and create opportunities for sustainable growth.

Fintan O’Toole

Fintan O’Toole

Business Mentoring Lead

Fintan brings extensive experience in charity leadership and practical support for small and medium-sized businesses.

As Business Mentoring Lead, he helps founders address operations, staffing, funding readiness and the practical priorities needed to grow.

Governance and trustees

UP is supported by an experienced Board of Trustees who provide strategic oversight, specialist knowledge and accountability. Together, they help ensure that our work remains sustainable, responsibly managed and aligned with our charitable purpose.

Our Board of Trustees

Our trustees bring experience across finance, law, entrepreneurship, technology, marketing and business development. They provide strategic direction while delegating the day-to-day management of UP to the CEO and core team.

Paul Taylor

Paul Taylor

Chairman and Honorary Treasurer

Paul is a chartered accountant and founding partner of Kingsmill Partnership, with extensive knowledge of finance and owner managed businesses.

As Chairman and Honorary Treasurer, he provides UP with financial oversight, commercial insight and strategic guidance.

Geraldine Cumberbatch

Trustee

Geraldine is a lawyer with more than 15 years of experience in private practice and in-house roles, including health and safety matters.

She brings strong legal and regulatory expertise to the Board, supporting responsible governance, careful oversight and sound decisions.

Siff Shah

Siff Shah

Trustee

Siff brings more than 12 years of experience managing client relationships across financial services, focused on value and strong partnerships.

As a trustee, Siff contributes expertise in relationship and volunteer management, helping UP engage those who support its founders.

Dee Miller

Dee Miller

Trustee

Dee is a Croydon based business consultant and founder of SIEGE, working across strategy, design, technology and social challenges.

With experience supporting public and private organisations, he brings practical insight into innovation, marketing and engaging younger audiences.

Colin Francis

Colin Francis

Trustee​

Colin is a Croydon entrepreneur and co-founder of LabCycle, a business pioneering circular solutions for laboratory plastic waste.

With experience in fundraising, partnerships, sales and strategy, he brings a founder’s perspective to the Board and helps shape UP’s future.

Stuart Woodrow

Stuart Woodrow

Trustee​

Stuart brings extensive banking and consultancy experience supporting small businesses and individuals with finance and strategic planning.

As a local professional and trustee, he contributes expertise in business growth, debt requirements and wealth management to strengthen UP.

Colin Humphreys

Colin Humphreys

Trustee​

Colin is an engineer and founder of Cadava, with strategic leadership experience across agency, travel, publishing and fintech.

He brings expertise in cloud engineering, transformation, agile delivery and risk reduction, helping the Board navigate technology and complexity.

GULNARA OTTEN

GULNARA OTTEN

Trustee​

Gulnara is an experienced senior manager specialising in economic development, regeneration and large-scale programmes.

She brings expertise in strategic planning, funding, stakeholder engagement and programme delivery, helping the Board support sustainable growth and long-term community impact.

Jo de Serrano

Trustee​

Jo de Serrano OBE DUniv founded Order from Chaos, based in Croydon, after 25+ years working with governments, the UN and NGOs in humanitarian response.

As a trustee, Jo brings charity leadership, governance, fundraising and senior strategic programme experience to the Board.

Life President

The honorary title of Life President recognises an exceptional and enduring contribution to the organisation, its governance and its support for Croydon’s business community.

David Robinson

David Robinson

Life President

David Robinson is a chartered accountant who has been a member of the board for thirty-five years, seventeen of which was as Chairman from 2001.

Throughout his career, David has advised SMEs on finance and strategy with particular emphasis on the continuing need to be alert to the changing business environment.

Whilst no longer involved in day-to-day decision-making, during his period as Chairman, David instigated the change to charitable status and the move to Weatherill House in the New South Quarter.

How we are governed

UP is governed by its Articles of Association. The Articles of Association require the Charity to be managed by the Trustees who are also directors of the Company.

The Trustees meet quarterly and are governed by their Terms of Reference. The trustees delegate day-to-day administrative responsibility to the CEO.

The Trustees continually assess the risks to which the Charity is exposed. They are satisfied that there are systems in place to manage exposure to major risks.

The Trustees have also approved policies on Conflicts of Interest and Bribery.

Registered Office
Weatherill House
New South Quarter
23 Whitestone Way
Croydon
CR0 4WF

Tel: 020 3747 4747

Registered Company No. 1731516
(Registered in England & Wales)
Registered Charity No. 1145658

Work with UP

Looking for your next opportunity? Explore current vacancies and opportunities to join UP and help us support businesses, people and communities.

EMPLOYABILITY & CREATIVE ENTERPRISE TUTOR

UP - Weatherill House, Croydon

Help young people build confidence, explore their creativity and prepare for working life through practical employability and enterprise learning.

Not sure where to start?

If you are not exactly sure whether you need START, GROW, SPACE or NETWORK, tell us a bit about where you are and we will point you in the right direction.

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